Buyers Must Read:

Shantou Huobao Toy Co., Ltd.

Address: Longtian Industrial Zone, Chenghai District, Shantou City, Guangdong Province

Contact Information: **,** {Please Specify Alibaba Wholesale}

   With the Arrival of the Peak Season, Customers Have More and More Problems in the Ordering Process, Because Many of Them Are the First Time to Come to Arriba Batches of Goods, and They Are Not Familiar with the Process, after a Period of Summary and Feedback from All Employees, Some Solutions to Common Problems Are Listed. If You Don't Understand the Ordering Process, Please Understand This Article First, basically, 80% of the Order Problem Can Be Solved Well. Of Course, There Are Also Many Shortcomings. Welcome to Come and Propose! Your Little Suggestion Will Be Our Precious Experience in the Process of Growing up!

Q1: about How Many Batches, Mixed Batch Supported? Is There a Limit on the Amount? Support Alipay Transactions?

Mixed Batch Meaning: Multiple Products in This Store Support One Piece Dropshipping, and the Minimum Version of Puzzle Is 1.

Alipay Transactions Are Supported Throughout the Store, and Security Is Guaranteed!

Q2: What Is the Quality of the Product?
More than 95% of the Product Pictures Are Self-Portraits, Which Can Truly Reflect the Actual Situation of the Product Itself. However, Due to Factors Such as Light and Shooting Level, There May Be Slight Differences between the Pictures and Objects. Due to Market Changes and Other Factors, the Factory May Adjust the Color and Packaging Method of the Products and Outer Packages. Please Refer to the Actual Situation (If Some Products Fail to Be Changed in Time, Please Point out, Thank You). Although There Is No Way for You to Batch Products from 1 Yuan to 10 Yuan, We Have Ensured the Quality of the Products at a Lower Price! Improve the Cost Performance and Strive to Achieve "High Quality and Low Price".

Q3: Are All Online Goods Available? Why Can't Some Products Be Ordered? What If It Is out of Stock?
All Products Are Sold in Stock, and the Products That Can Be Added to Purchase Order Are Available on the Page. Please Rest Assured to Buy. Generally, Products That Do Not Support Online Ordering, Only Show Immediate Ordering, and No Price Are Temporarily out of Stock. If Necessary, Please Contact Us. We Will Produce Or Place an Order as Soon as Possible. Due to the Large Variety of Products, the Daily Sales Volume Is Relatively Large, and Some Products Are out of Stock Due to Their Failure to Be Removed in Time. Please Understand That We Will Contact You by Phone Or Wangwang Message and Handle It.

Q4: Are They Sent Randomly When Shipping? Can I Choose a Style?
Regarding the Style and Color, the Distribution Is Randomly Distributed by Default. If You Have Special Requirements, You Can Contact Customer Service for Consultation. Because the Color and Style of Toys Are Randomly Packaged, we Distribute the Goods According to the Actual Situation of the Warehouse. the Products Do Not Support Choosing Styles and Colors. Please Be Careful If You Mind. For More Information, Please Contact Customer Service. There Are Many Products, and Sometimes Some Products Will Be out of Stock. I Hope Everyone Can Tolerate Them. If There Is Less Delivery, Please Contact the after-Sales Service to Refund This Part of the Payment First, and Then Order It next Time, Or Reissue It in the next Order.

Q5: When Will the Goods Be Shipped?
About Delivery: Express Delivery Is Received at 6 Pm, and the Order Is Placed and Paid before 4 Pm on the Same Day. Orders That Need to Be Delivered by Express Delivery Will Be Shipped on the Same Day (If There Are Too Many Products in the Order, colleagues in the Warehouse Will Be Busy to Pick up the Goods. They Will Arrange Orders According to the Actual Work without Further Notice. Please Understand). Generally, Goods Will Be Delivered the next Day after 4 O'clock; the Delivery Volume Is Usually Relatively Large, and We Will Try to Deliver the Goods Within 72 Hours after the Order Is Placed and the Payment Is Made (the Replacement Is Calculated According to the Time of the Final Payment). Because There Are Still Many Orders to Be Arranged in Front, and Many Customers Need to Make up the Order and Change the Address, We Will Sort It out and Send It Again! We Will Arrange Shipment as Soon as Possible! I Hope You Can Understand!

PS: If the Customer Wants to Cancel the Order after Shipment, the Freight Back and Forth of the Goods Shall Be Borne by the Customer!!!

Q6: How to Calculate the Freight?
for the Products Ordered at Least One Piece, Just Place an Order and Choose the Express Shipping Fee. the Shipping Fee Is Displayed on It. If the Quantity Is Large, You Can Contact the Customer Service Staff to Consult the Freight Again.

3D Puzzle Model May Be Because the Volume Is Relatively Small, Generally, the Quantity of Purchase Is Relatively Large, and the Freight Is Calculated by Express Delivery, and the Price May Be Slightly Different. If You Buy a Puzzle, You Can Contact Customer Service.

, Consult the Specific Freight!

Our Default Express Is ZTO, Huitong, Yousu, and Sto. You Can First Check Whether It Is in the Delivery Area. If It Is Not in the Delivery Area, Please Contact Customer Service to Change Another Express. the Freight Is Calculated Separately.

Special Note: a Small Amount of Goods (Samples) Generally Choose Express Delivery Methods, Such as Zhongtong Huitong STO Yousu and Other Express Companies.

A Large Number of Goods Generally Choose the Form of Highway Consignment,

Logistics: We Recommend That You Send Insurance Logistics Such as Debon. Please Contact Customer Service to Modify the Freight. All Logistics Freight Is Paid on Arrival, and Most Logistics Are Calculated by Volume. the Customer Service Can Only Calculate the Approximate Volume for Your Reference Based on past Experience, the Specific Volume Should Be Calculated According to the Actual Packaging.

Q7: What Should I Do If the Product Has Quality Problems and Flaws?
The Products Sold Are All Hot-Selling Products. as Hot-Selling Products, the First Primary Condition Is Quality Control! Since It Is Wholesale and the Number of Shipments Is Huge, We Can Only Check the Quality and Appearance of Individual Products, and It Is Impossible to Check Whether There Will Be Any Minor Defects. Possible Problems Include:

① Wrong Product Delivery: The Warehouse Colleagues Checked and Proofread the Order Twice from Receiving the Order to before Shipment, but It Is Inevitable That Sometimes the Wrong Product Will Be Sent. You Can Try to Sell It, our Products on Alibaba Are Generally Easy to Sell. If There Is Any Price Difference, Please Contact Customer Service to Refund the Price Difference.

② Product Quality Problems: Most Problems Can Be Solved by Simple Methods Such as Replacing the Battery, Adjusting the Battery Riding Position, Connecting Thread Ends... and Selling Toys Should Be Able to Repair Toys. Some Product Accessories Can Be Repaired, We Will Provide Accessories, Please Consult after-Sales for Details.

③ Damaged Packaging and Crushed Express Logistics: We Will Use Logistics Double-Layer Packaging, Padded Buffer, Compact Stacking and Other Methods to Avoid the Occurrence of Damage Events. the Transportation Is Completed by a Third-Party Logistics Company, it Is beyond Our Control. The Responsibility for Damage Caused by Transportation Will Not Be Borne by Us. Please Be Sure to Unpack and Check in Front of the Logistics Or Express Delivery!! (Insurance Logistics Such as Debang Can Claim Compensation, but Ordinary Logistics Is Generally Not Available. Please Know) the Transportation Time Is Affected by Many Factors Such as Weather, Vehicle Arrangement, and Traffic Conditions, and Is Not Used as a Reason for Returning Goods, however, We Have the Obligation to Help Customers Deal with Problems Caused by Logistics and Express Delivery. (There Are Details Description under the Return Conditions)

④ the Product Has Small Flaws: What We Do Is Not Fine Products, Not Crafts, Not Artworks, Not Electrical Appliances, but Ordinary Toys, the Product Details Contain Complete Information about All Aspects of the Product. Perfectionists Or Those Who Have Strict Requirements on the Product, Please Turn around and Make an Elegant Detour.

Online Wholesale Non-Physical Wholesale. We Are Sure It Is Our Problem. Please Contact Our after-Sales Customer Service for Registration. If You Need to Repair Damaged Accessories, Please Contact the after-Sales Customer Service, we Will Supply You Together When You Place Your next Order. This Is a Must for an Honest Businessman, but Please Don't Talk about How Taobao Or the Wholesale Market Is Solved. Please Know That This Is Alibaba, and This Is for Wholesale. Taobao Can Sell a Product Several Times, but We Basically Only Add a Few Percentage Points. Those Who Are Not Wholesale Cannot Come According to the Wholesale Regulations. Please Be Careful If You Care about It!!

PS: Please Note That Some Color Boxes and Main Body Accessories Need to Be Supplemented. Due to the High Cost, We Will Charge a Certain Cost.

Q8. about Logistics
generally, Express Delivery Is Recommended If It Is Less than 10 Kilograms, Logistics Is Recommended If It Is More than 20 Kilograms, and Logistics Companies Such as Debon and Xinbang Are Recommended in Remote Areas. The Logistics in Chenghai District of Shantou City Is Directly Connected to the Whole Country. as Long as Cities above the Municipal Level Basically Arrive, County-Level Cities Need Transit. After Arrival, the Logistics Will Call You, and You Need to Pick up the Goods Yourself.

Other Questions to Be Continued, Welcome to Propose!

Contact Number:...

Mobile Phone: 18923913211

Better Quality and More Favorable Price Are Our Goal of Unremitting Efforts! I Hope Our Hard Work Can Be Understood and Recognized by Everyone! Finally, I Wish You a Happy Shopping Experience!