Beijing CST  2025-06-28 21:47:12
"The product is under review and not for sale now"

Topic Creator:Wuzobia876Updated on:2024-09-24 15:44:01

8823

Hello Aliprice Team

I keep getting the following message "The product is under review and not for sale now" , this happens whenever I try to add items to my cart using your extensio. My cart, meaning Aliprice Cart and not 1688 cart.

https://statichk.aliprice.com/agent_shopping/forum/202409/24/gy3_20240966f26d10f2cbb.PNG

  • AliPrice#1
    Quoting a reply from @Wuzobia876
    Hello, so what's that supposed to mean? If I added the same item to my cart on 1688 default cart, there's no issue except when I add it to AliPrice cart. I reached out to multiple suppliers and the suppliers also confirmed that they have the item in stock, so why is your extension saying the item is in review?

    Hello, product review is an official restriction of 1688. Please contact 1688 official customer service for resolution.

    Last reply to 2024-09-25 11:11:36
  • Wuzobia876#2
    Quoting a reply from @AliPrice
    Hello. This product 1688 is under review and cannot be sold at the moment. Please wait patiently. Sorry for the inconvenience.

    Hello, so what's that supposed to mean? If I added the same item to my cart on 1688 default cart, there's no issue except when I add it to AliPrice cart. I reached out to multiple suppliers and the suppliers also confirmed that they have the item in stock, so why is your extension saying the item is in review?

    Last reply to 2024-09-25 03:58:22
  • AliPrice#3

    Hello. This product 1688 is under review and cannot be sold at the moment. Please wait patiently. Sorry for the inconvenience.

    Last reply to 2024-09-24 17:53:02
    You have an inbound order but have not submitted an international shipping application, please process