Each product of our company is a wholesale product, only supplied to dealers, not retail. Please do not take pictures directly, otherwise we will not ship.

After becoming a dealer of our company, the first purchase can be mixed batch according to the minimum order quantity specified by the company or according to the mixed batch conditions.

The company follows the principle of small profits but quick turnover. If you have large mixed batches or batch orders, please consult our customer service manager.

Due to the wholesale nature, profits are low. All transactions of our company are subject to payment and delivery: payment via Alipay or bank transfer.

The products sent by our company are all individually exquisitely packaged. On the basis of the original packaging, we also add outer packaging to enhance the pressure resistance. Although we have taken the best protective measures, we still cannot 100% avoid problems that occur during long-distance transportation. Such as: scratches, bumps, squeezes, etc.

Our products have a basic amount of inventory. However, since our toys, models, etc. are all hot-selling products, and there are also many export and domestic sales orders, we cannot rule out the possibility that some items may be out of stock after placing the order. Therefore, the delivery period Two to three days is normal, we will try our best to arrange shipment as early as possible. If it is in stock, we will try our best to deliver it on the same day. If some items are not in stock, we will have the goods within three days. Please understand! If you want to place a large order, the delivery date and payment method need to be determined after discussing with customer service.

Our company's nationwide default express delivery is Yousu Express, Zhongtong Express, and YTO Express. If it cannot be delivered to the area, please contact the seller first. If you need other express delivery, please contact customer service. The freight is charged according to the actual weight. Please contact customer service to modify the freight after taking the photo!

Solution to the out-of-stock problem: Generally, we will contact the consignee to inform the reason for the shortage, and obtain the consignee's consent to change the style or color, etc. If the consignee cannot be contacted, the default principle is to ship as much as can be ordered. The remaining payment will be refunded to the purchaser.

When signing for the package, the buyer is required to check in person and then sign. If you find that the quantity does not match or the goods are damaged, please seal it immediately and refuse to sign. Contact the store owner in front of the courier as soon as possible. You can return it after confirmation. Once signed for, our store will not bear any responsibility, please note! ! ! The same problem occurs after others sign for it, so please be sure to sign for it in person!

Damage: Our company will not be responsible for damage caused by transportation reasons (it is recommended to choose insured logistics such as Debon). However, we are obliged to make every effort to help customers solve this problem. Our company will use double-layer logistics packaging, cushioning, compact stacking, etc. to avoid damage. Please be sure to check the quantity and appearance of the goods with the courier (this is your right). If the quantity is incorrect or the appearance is damaged, please ask the courier to sign for confirmation or reject the goods.

Problem 1: The courier refuses to open and inspect together.
Solution: After you sign for the express receipt, you must take it and return it to the courier after checking it.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down the courier’s phone number and name.

Subjective defects: Our products are all high-quality, low-priced, and great value for money. After receiving the goods, some buyers feel that the workmanship is a bit rough, there are defects, they are not good materials, they are different from what they imagined, etc., but these are all It is not a quality issue. No product is perfect. Buyers who are too picky should avoid it. Our pictures are all taken in kind. All sizes are measured manually. The 1-2CM error is normal.

Returns and exchanges: Return conditions---If the quality problems of the product itself lead to the loss of the functions of the product itself, we will return or exchange the goods, but the resulting shipping costs will be borne by the buyer (most problems can be solved by replacing the battery or adjusting the battery) There are simple ways to solve it, such as placement position, wire connection, etc. To sell toys, you need to know how to repair them). For other reasons such as poor sales, not as good as expected... and other reasons that are not quality problems of the product itself, we will not provide returns or exchanges!

Product quality: All products shipped by our company will pass multiple inspections during production, post-production, and before shipment. They will be shipped only after they are fully qualified. However, various uncertain factors will lead to the loss of product functions.

Pictures and real objects: 100% of the product pictures are taken in kind, which can truly reflect the actual product itself. However, due to factors such as light, shooting level, etc., there may be slight differences between the pictures and the real objects. Due to market changes and other factors, the factory may adjust the color and packaging method of the product and outer packaging, please refer to the actual situation.

其他：虽然我们做的都是精品玩具，但是对于完美主义者或者对产品要求严格者请华丽转身优雅绕道。
运输是由第三方物流公司完成，非我们所能控制。运输时间受天气、车辆安排、交通条件等诸多因素的影响，我们给您预估的运输时间，仅供参考，不作为合约的内容,也不作为退货的理由。

以上条款请买家认真阅读，自订货之时起生效。如有异议，请与我司工作人员确认后再订货。

特别强调：【退货及售后服务】
1、在退换货之前必须通知我们的客服，在征得我们同意之后方能退换货，否则我们有权拒收！（零售如有质量问题可按发货实际运费补偿客户，拒收一切到付包裹）物流退货的请附上退货清单，以便工作人员收货检查。

2、请客户下单后，及时查看本站通知或联系本站售后人员获取单号，并关注该单号，如有遇问题，请积极主动联系快递公司和本站工作人员进行解决。由于快递原因造成的延误，本站不承担责任。我们会尽量与快递公司协商帮助处理问题。

3、退换货说明：

①：全新质量问题的（经过我们工作人员核实，确实是质量问题）我们会按全额退款，包括来回运费！

②：全新退款，不影响第二次销售（彩盒完好，飞行器没有使用过的）我们给予8折退款

③：折旧退回，包装彩盒有损坏，飞行器有明显的撞痕，摩擦痕迹，外部损坏的，我们给予7折退款【配件有任何缺少，需要另外扣配件费用】

④：严重损坏退回，对于这类产品我们有权拒绝退货，或者是根据产品损坏的程度决定给予4--5折退款！

4、我司均有质量检验员对产品进行产前、产中、产后等严格检查，确保产品质量100%没有问题后才会出货，但因各种不确定因素，我司只可保证到货后97%-98%的产品质量无问题，2%-3%属免责范围。我司发出去的货物，请客户先验货，后签收。当发现数量不对或者商品损坏，请立即停止签收，第一时间与我们取得联系。与我司客服人员联系，协商处理，切勿盲目签收，所有授权签收或者代签均视为收货人本人或者收货人本人授权。谢谢亲们配合！